bajie's Privacy Policy

1 Introduction & Scope

bajie is a secure and reliable online betting and casino platform that provides services to users in Bangladesh. Protecting your privacy is very important to us. This privacy policy tells you what kinds of information we collect, why we collect it, how it is used, who it may be shared with, and what rights you have over your information.

This policy applies to the bajie website, mobile version, and all related services. Whether you create an account on our platform, play games, make financial transactions, or contact us — this policy applies in every case.

2 Information We Collect

We collect various types of information to keep your experience on the bajie platform safe and smooth, and to meet our legal obligations.

2.1 Information You Provide Directly

The following information is collected when you create an account or contact us:

• Full name and date of birth
• Email address and mobile number
• Identity document details (national ID card or passport)
• Payment information — bKash, Nagad, Rocket, Upay, or bank account details
• Content of communications with our support team

2.2 Automatically Collected Information

When you use bajie, certain information is collected automatically:

• IP address and device type
• Browser type and version
• Operating system information
• Activity logs on the platform (login times, game history, betting activity)
• Information from cookies and similar tracking technologies

2.3 Financial Transaction Information

A record of every deposit and withdrawal transaction is kept. This includes the transaction amount, date, payment method, and transaction status. This information is used for financial security and fraud prevention.

3 Purpose of Data Use

Collected information is used for the following purposes:

3.1 Account Management & Service Delivery

• Verifying your identity and keeping your account secure
• Processing deposits and withdrawals (minimum ৳500 deposit and ৳500 withdrawal)
• Managing betting and gaming activity
• Providing bonus and promotional benefits
• Managing the VIP program

3.2 Security & Fraud Prevention

• Detecting unauthorized access and suspicious activity
• Verification required to prevent money laundering
• Preventing the creation of multiple accounts

3.3 Customer Support

When you contact us via 24/7 live chat or email ([email protected]), your information and communication history are used to resolve issues quickly.

3.4 Platform Improvement

Data is analyzed to improve service quality by studying user experience, adding new features, and resolving technical issues.

4 Data Sharing & Third Parties

bajie may share your information with selected third parties in specific circumstances:

4.1 Payment Providers

Necessary information is shared with bKash, Nagad, Rocket, Upay, and banking partners to process transactions. These organizations follow their own privacy policies.

4.2 Technology Service Providers

We work with trusted technology partners for platform operations, security, and analytics. They may only use data in accordance with our instructions and under a confidentiality agreement.

4.3 Legal Obligations

Required information may be disclosed to comply with court orders, lawful requests from law enforcement agencies, or demands from regulatory authorities.

4.4 Game Providers

Game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi may receive the minimum necessary information to ensure uninterrupted gameplay.

5 Data Security Measures

bajie stores your information with the highest level of security. Our security framework includes:

• SSL Encryption: All data exchanged between your browser and our servers is transmitted over an encrypted connection.
• Data Encryption: Sensitive information (passwords, payment details) is stored in encrypted form.
• Access Control: Only authorized staff have limited access to the information they need.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Firewall & Intrusion Detection: Advanced technology is used to prevent unauthorized access.

6 Cookie Policy

The bajie website uses cookies and similar technologies to improve your browsing experience.

6.1 Types of Cookies

• Essential Cookies: Required for managing login sessions and security. These cannot be disabled.
• Functional Cookies: Used to remember your preferences (language, game settings).
• Analytics Cookies: Used to understand platform usage patterns and improve services.

6.2 Cookie Control

You can manage cookies through your browser settings. However, disabling essential cookies may cause some important platform features to not work properly.

7 Data Retention Period

bajie retains your information according to the following policy:

• Active Accounts: All information is retained for as long as the account remains active.
• Closed Accounts: Information may be retained for a defined period after account closure to meet legal obligations.
• Financial Transaction Records: Retained for an extended period in compliance with financial regulatory rules.
• Support Communications: Retained for a reasonable period to maintain customer service quality.

8 Your Rights

You have the following rights regarding your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your information in certain circumstances, though this may not be fully possible where legal obligations exist.
• Right to Restrict Processing: You may object to the use of your information for specific purposes.
• Right to Data Portability: Where applicable, you may receive a copy of your information.

To exercise these rights, email [email protected] or contact us via 24/7 live chat. We will respond to your request within a reasonable time.

9 Responsible Gaming & Data Protection

bajie believes in responsible gaming. By analyzing your gaming activity data, we can identify problematic behavior and provide support to you if needed.

To learn more about responsible gaming, visit our Responsible Gaming page.

If you want to set gaming limits for yourself or temporarily suspend your account, please contact our support team.

10 Children's Privacy

bajie is a platform for individuals aged 21 or older only. We do not knowingly collect information from anyone under the age of 21.

Age is verified at registration. If any such information comes to our attention, we will promptly delete that information and close the associated account.

11 Policy Changes

bajie may update this privacy policy from time to time. When significant changes are made to the policy, we will:

• Publish the new update date on this page
• Notify you of the changes at your registered email address
• Display a clear notification after you log in to the platform

If you continue using bajie after the changes, you will be considered to have accepted the new policy. We therefore recommend visiting this page regularly.

12 International Data Transfers

Some of our servers or service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. However, such transfers are always carried out in compliance with applicable law and with appropriate safeguards in place.

Our agreements with international service providers explicitly include data protection provisions.

13 Contact

If you have any questions, concerns, or requests regarding this privacy policy, please contact the bajie support team:

Please describe your privacy-related request as clearly as possible so we can respond quickly and effectively.