All Your Questions About bajie Answered
From opening an account to deposits, withdrawals, security, and cricket betting — here you will find simple and clear answers to the questions that come up most often when playing on bajie.
When a doubt or question about using bajie comes to mind, this page is your first stop. Reading the answers across the five sections below will let you resolve most issues on your own. If you can't find your question, contact our 24/7 support team directly.
Account Questions
No, only one account is allowed per player. Creating multiple accounts may result in them being temporarily suspended, and issues may arise with deposited funds. If you have any problem with your main account, contact the support team directly — they will resolve it quickly.
This can happen for a few reasons — your browser may be holding onto outdated cached data, Caps Lock may be on, or your account may have been temporarily locked due to repeated incorrect password attempts. Refresh your browser, clear the cache, and try again. If the problem persists, let us know via live chat.
Go to the bajie login page and use the "Forgot Password" option. A verification code will be sent to your registered mobile number or email. Use the code to create a new password. If you get stuck at any step, write to [email protected].
If you need to change the information provided during registration, you will need to contact the support team. Some documents may be requested for identity verification. This process is followed to prevent fraud — it is there to protect your account.
bajie is for people aged 21 and above only. Age is verified during registration and identity documents may be requested. Any attempt by underage individuals to create an account will be cancelled immediately.
Deposits
bajie itself does not charge any deposit fee. However, your mobile banking or bank service provider may deduct their own transaction charges. Contact your payment method provider for details on any charges.
The minimum deposit amount is ৳500 for all payment methods. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, this limit is the same. Transactions below ৳500 will not be accepted.
First, wait a little while, as there can sometimes be a slight delay due to network congestion. If the balance still doesn't appear, contact us via live chat or at [email protected] with your transaction reference number or screenshot — the team will look into it promptly.
Deposits are currently available through five methods: bKash, Nagad, Rocket, Upay, and bank transfer (including major Bangladeshi banks such as Dutch-Bangla Bank, BRAC Bank, and Islami Bank). The minimum deposit for each method is ৳500.
The minimum withdrawal amount is also ৳500. Requests are generally processed within 5 to 30 minutes. It may take a little longer during peak periods or for larger amounts. For urgent needs, you can get an update via live chat.
Account Security
Never share your OTP, bKash PIN, Nagad PIN, or any verification code with anyone — not even someone who claims to be a bajie employee. bajie's genuine support team never asks for this information over a call or message. Receiving such a request is a clear sign of a fraud attempt.
Always check your browser's address bar — the correct address is bajie.world. If you see any slight variation in the URL (such as bajje.world, bajie.co, or bajie-bd.com), that is a fake site. Never log in to such sites, and let us know if you come across a suspicious link.
Choose a password of at least 8–12 characters that combines uppercase letters, lowercase letters, numbers, and special characters (#, @, !, etc.). Do not use your date of birth, name, or easily guessable words. It is best not to use your bajie password on any other site.
Change your password immediately and notify us via live chat or at [email protected]. The support team will review recent account activity and can temporarily secure the account if needed. Report it as quickly as possible without delay.
Yes. bajie uses SSL encryption, which means your data remains encrypted from collection through to storage. Information is not sold to third parties. You can read the privacy policy page for more details.
Device & Technical Issues
Yes, you can add it directly to your home screen from the browser without a separate app. In Chrome, open the three-dot menu and select "Add to Home Screen"; in Safari, tap the share button and tap "Add to Home Screen". After that, tapping the icon will open bajie directly.
bajie is fully mobile-friendly. Slots, live casino, cricket betting — all features work on any modern mobile browser. You will get the best experience using the latest version of Chrome or Firefox.
In most games, when the connection is restored, the round result is automatically recorded and reflected in your account. However, if your internet disconnects during a sports bet, contact us via live chat to confirm how the system handled the live bet.
bajie works on all types of devices — Android and iOS smartphones, tablets, and Windows or macOS desktops. Since the games are browser-based, low storage on your device is not an issue. A stable internet connection gives you the smoothest experience.
The first thing to do is clear your browser's cache and cookies. In Chrome, you can do this at Settings → Privacy and Security → Clear Browsing Data. Then reload the page. If the problem continues, try a different browser or network connection.
Cricket & Sports Betting
Yes. Betting is available on major series including BPL, T20 World Cup, IPL, and ICC tournaments. You will find various markets including match winner, top run scorer, and toss result. Head to the cricket section to see the full details.
If a match is abandoned or officially declared "No Result", the full bet amount is generally refunded. However, if a result is determined via the Duckworth-Lewis method, it may be treated as a completed match. Speak to the support team to find out the rules for a specific market.
Yes, bets on multiple matches can be placed together — this is called an accumulator or multi-bet. If every selection is correct, the total payout is much higher, but if even one is wrong, the entire bet may be lost. So place bets with the risk in mind.
Decimal odds are easy to read. Say Bangladesh's odds are 2.50 in a Bangladesh vs India match. If you bet ৳100 and win, you receive a total of ৳250 (meaning a profit of ৳150). The higher the odds, the more uncertain the outcome and the greater the potential profit.
Alongside cricket, you will also find betting options on popular sports including football and kabaddi. Markets for the FIFA World Cup and international football matches are added as well. Keep an eye on the sports section regularly for the latest betting options.
Have more questions? We're always ready
If you don't find the answer on this page, there's nothing to worry about. bajie's support team is by your side seven days a week, 24 hours a day — in both Bengali and English.
24/7 Live Chat
[email protected]